Privacy Policy

Last updated: February 2, 2026

Michael Bernoff and the Human Communication Institute ("we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit or interact with our website (the "Site").

By using this Site, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

When you interact with the Site, you may voluntarily provide personal information, including but not limited to:

• ■ Name
• ■ Email address
• ■ Phone number
• ■ Other information submitted through forms, registrations, purchases, or inquiries

Automatically Collected Information

We may also collect non-personally identifiable information automatically, such as:

• ■ Browser type
• ■ Device information
• ■ IP address
• ■ Pages visited and time spent on the Site
• ■ Referring URLs

This information is used to understand site usage and improve performance.

When Information Is Collected

We collect information when you:

• ■ Register on the Site
• ■ Subscribe to newsletters or updates
• ■ Purchase products or services
• ■ Register for events or trainings
• ■ Complete forms or surveys
• ■ Contact us by email, phone, or other means

How We Use Your Information

We may use the information collected to:

• ■ Personalize your experience
• ■ Deliver relevant content and offerings
• ■ Improve the Site and services
• ■ Respond to customer service inquiries
• ■ Process transactions
• ■ Administer promotions, surveys, or site features
• ■ Send updates, communications, and marketing messages
• ■ Follow up after correspondence

How We Protect Your Information

Your personal information is stored on secure systems and accessible only to authorized individuals who are required to keep it confidential.

We implement reasonable administrative, technical, and physical security measures to protect your information, including:

• ■ Secure servers and networks
• ■ SSL (Secure Socket Layer) encryption where applicable
• ■ Malware monitoring

Payment transactions are processed through third-party gateway providers and are not stored or processed on our servers.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• ■ Understand and save user preferences
• ■ Analyze site traffic and interaction
• ■ Improve user experience
• ■ Support advertising and remarketing efforts

You can choose to disable cookies through your browser settings. Some features of the Site may not function properly if cookies are disabled.

SMS/Text Messaging

When you provide your mobile phone number and opt in to receive text messages from Michael Bernoff and the Human Communication Institute, we collect your phone number and consent to send you SMS/MMS messages related to your registration, including:

• ■ Registration confirmations
• ■ Session reminders
• ■ Follow-up resources and related communications

You may receive approximately 3 to 4 messages per webinar session. Message and data rates may apply. Message frequency varies based on your engagement with our programs.

You may opt out of receiving text messages at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected] or 866-241-5111.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Carriers are not liable for any delayed or undelivered messages.

If you have questions about our SMS messaging program, please contact us using the information at the bottom of this page.

Third-Party Services

We may use trusted third-party service providers (such as analytics, advertising, or email platforms) to support Site functionality and operations.

These providers may have access to limited information solely for the purpose of performing services on our behalf and are required to keep that information confidential.

We do not sell or trade your personal information.

Third-Party Advertising (Google)

We may use Google services, including Google Analytics and Google AdSense.

Google uses cookies to serve ads based on your visits to this and other websites. You may opt out of Google's advertising cookies through Google's Ad Settings or the Network Advertising Initiative Opt-Out page.

California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

• ■ Users may visit the Site anonymously
• ■ This Privacy Policy is accessible from the home page
• ■ Users will be notified of changes on this page

We honor Do Not Track (DNT) signals where applicable.

Children's Information (COPPA)

This Site is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe such information has been provided, please contact us and we will promptly remove it.

Your Rights and Choices

You may:

• ■ Request access to or correction of your personal information
• ■ Opt out of marketing communications at any time
• ■ Unsubscribe using links provided in emails

To make a request, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. Continued use of the Site constitutes acceptance of those changes.

Contact Information

If you have questions about this Privacy Policy, please contact us at: